#medical debt collection
For these types of debt collection accounts TCR can identify insurance billing or adjustment errors and motivate patients that may only need a courtesy reminder to become current.
These early debt collection accounts are handled in a manner which preserves your relationship with your patients while ensuring that your outstanding bills are collected before formal collection activity is pursued.
Many debt collection agencies ask you to pay them to send a letter and maybe make a phone call. At TCR, if your account is less than 60 days past due, we only charge 10% or less based on volume. Only if we collect do you pay. Don’t throw more money at a potential loss. Try our collection system and save money.
TCR can mail early collection notices using your letterhead thus keeping the existing comfort level with the customer, or we can use our letterhead to create a sense of urgency.
TCR can make and receive collection calls as the billing department of your establishment. This is a highly effective way to maintain established trust and yields superior results. If you prefer we can work as TCR and not as your office, notifying customers that we are the last step before more aggressive debt collection efforts ensue.
Our ApexVox dialer is also able to utilize any recorded script when calling your customers for appointment reminders, customer service surveys or for any other purpose.